Designed to maximize your potential.
Learn the must-have qualities of effective leaders.
Start (or better yet, continue) your learning journey.
The role of a workplace leader is to empower employees to be productive and engaged contributors. Empowerment includes guiding, inspiring and influencing employees and teams toward professional success. Vince Lombardi once said, “Leaders aren’t born, they are made.” Leaders can only develop their employees when they have equipped themselves with essential management skills.
47% of new managers receive no formal supervisor training.
The series provides all managers (from first-time frontline managers to middle managers to top organizational managers) with the essential skills of developing and motivating productive employees.
Leaders who receive tools, skills and training become influential leaders. Trained managers go on to foster engaged and productive teams. They drive outstanding results for their organizations, and their impact is contagious.
- Leadership training improves your corporate culture of caring, inclusivity and retention.
- Influential leaders build successful teams that generate higher productivity and accomplish organizational goals.
- Trained leaders know how to achieve trust, grow relationships and provide clear direction and purpose to their team.
- First-time leaders can confidently transition to their new role.
- Long-time leaders will hone their abilities and add to their skill sets.
“Learning is not a one-time event or a periodic luxury. Great leaders in great companies recognize that the ability to constantly learn, innovate, and improve is vital to their success.”
– Amy Edmonson, workplace expert, writer and researcher
Coordinate. Delegate. Motivate. Influence. Persuade.
The series’ foundation is the four cornerstones of management: one-on-one relationships, feedback and accountability, delegation and coaching. Using the cornerstones as a springboard, the series teaches core elements of effective leadership, including trust, setting and maintaining direction, managing conflict and supporting employees with empathy. Leadership is also an inside job. The series explores the role of emotional awareness, emotional management and empathy in every element of leadership.
SESSION ONE
- Transition plan for new managers
- Appropriate use of power and authority to motivate and inspire employees
- Core elements of building and maintaining trust
- Setting and prioritizing direction and goals
- Communication plans for employees and teams
- Framework for meaningful one-on-one supervisory meetings with employees
SESSION TWO
- Role of accountability in healthy, successful workplaces
- Elements of compassionate accountability
- Skills for receiving feedback from direct reports
- Feedback models to provide feedback and coaching for continued growth and improved performance
- Managing conflict, including co-worker conflict and team conflict
SESSION THREE
- How to use delegation as a professional growth and development tool
- Coaching employees for professional growth and improved performance
- Support employees through personal challenges and crises
Testimonials
“Christina was very engaged and great about taking our actual work issues and making conversations and lessons out of them.” — Josh, the City of Newberry
“Christina was awesome. She did a great job! She did a fantastic job. Kept us all on topic while letting us say what concerns and situations we had experienced. She is very engaging!” — Sondi, the City of Newberry
Christina did a fantastic job. The environment felt secure, which allowed people to open up. She continued to relate to the topics that were mentioned. I often felt that she was a coach/counselor herself. — Kristy Carge, Town of Bluffton
“Christina was wonderful. Very informative.” — Glenn Bishop, Charleston Water System
Meet Your Trainer: Christina K. Isenhower, LISW-CP, CEAP
Corporate Consultant
Christina is a corporate consultant at First Sun EAP in Columbia, SC. A native South Carolinian, she attended Furman University and the University of South Carolina, where she earned a Master of Social Work. In 2010, she entered the EAP profession and joined the First Sun EAP team in 2013. At First Sun, Christina has held various roles on the Risk Management and Solutions teams. Currently, she is a consultant for the Solutions team, creating and providing workplace training.
She enjoys helping employees and leaders thrive at work and in life. In her work, she weaves together evidence-based practices with an emotional and vulnerable depth that is rare in workplace training.
She hosts First Sun EAP’s What’s Important Now (W.I.N.) Sessions — free leadership webinars tackling real-time workplace challenges. You can also find her on First Sun EAP’s Well, Hello Leader video series, where she offers news and information about workplace leadership.
Christina is an active member of the Employee Assistance Professionals Association and the Friends of the Lexington County Museum. She loves spending time with her husband and young son in her free time.
