Leadership Training

“Don’t be afraid to give up the good to go for the great.”

— John D. Rockefeller

Get from good to great with leadership development. Good leaders maintain their organization’s existence, while great leaders provide impactful solutions and economic viability.

Leadership is an art form acquired through regular training. Effective leaders learn to align their team’s skill set with operating resources to achieve business goals. They learn how to deliver results while navigating employees’ emotional and behavioral challenges, such as conflict and lack of motivation. Leaders must also learn to gain employee trust, foster open communication, attain efficiency and productivity, and manage resources.

Let us help support your leadership model and train your leaders to go from good to great. When leaders train under the same framework, this cohesive approach can create organizational change, improve team performance and reach their strategic objectives. Our Solutions team offers a variety of topics to help you develop your skill set, lead confidently and create a healthy work culture.

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Leadership Training Topics

Employee Recognition for the Win (1.5 Hours)

Employee recognition is key to a healthy, meaningful workplace culture. In workplace research, it is hard to find anything as powerful for engaging and retaining employees. Yet, many leaders remain unsure how to communicate praise effectively. This training will explore the practical ways workplace leaders can foster an environment of positive and robust employee recognition. 

Attendees will learn: 

• Connection between recognition and workplace culture 
• Difference between appreciation and recognition  
• Three types of recognition: performance, behavior and tenure 
• Strategies for improving recognition efforts 
• Strategies for creating recognition programs 

Explore Your Leadership Style: Resonant Leadership (2 Hours) 

Resonant leaders drive their teams’ energies in positive directions. Resonant leadership is grounded in emotional intelligence (EQ), the ability to perceive and express your emotions, assimilate emotions and thoughts and regulate your emotions. Savvy and effective leaders discern when and how to shift their behavior based on the current needs and challenges. This training will explore six leadership styles: their characteristics, benefits and when and how to use them. Ahead of the training session, attendees can complete a free leadership assessment.

Attendees will learn: 

• Foundational components of emotional intelligence: self-awareness, self-regulation and self-management 
• The six leadership styles: commanding, pacesetting, affiliative, coaching, democratic and visionary 
• The characteristics, benefits and challenges of each style

Influence, Authority and Trust: Oh My! (2 Hours)

This session focuses on the three types of influence: role, experience, and relationship. We will explore how to know when to use the different kinds of influence with employees. The session also explores the importance of building trust with employees and co-workers. It will provide two models of utilizing and building trust as a leader. 

Attendees will learn: 

• Importance of leadership influence 
• Types of influence and when/how to use each one 
• Two models of building trust as a leader using core components: care, reliability, sincerity and competence 

Managing Burnout as a Workplace Leader (2 Hours)

Distinct from vicarious trauma and compassion fatigue, burnout is a sense of being overwhelmed and a lack of purpose at work. Not only are organizational leaders tasked with preventing burnout within their workforce, but they are also experiencing high rates of burnout themselves.  

This training will address workplace burnout’s core causes, characteristics and sources. The training will explore three types of burnout and strategies for managing them all. The session will also explore how leaders can meaningfully impact the burnout of their employees. These strategies include sustaining manageable workloads, prioritizing mental/emotional well-being and connecting employees with their values. 

Attendees will learn: 

• World Health Organization’s definition, characteristics and causes of burnout 
• Three types of burnout: overload, under-challenged and neglect 
• Ways for managers to prevent and heal from burnout in themselves 
• Sources of workplace burnout 
• Strategies for workplace leaders to use to prevent burnout in their employees and teams 

Managing Conflict as a Leader (2 Hours)

Workplace leaders have the power to transform conflict into connection. Teams often avoid conflict, but that avoidance may lead to frustration and poor performance. This training will provide strategies and ideas for confronting conflict head-on in ways that will lead to productive decision-making and problem-solving. We will also explore how leaders can coach their direct reports on peer conflict. 

Attendees will learn: 

• Elements of compassionate accountability 
• Strategies for seeking feedback from direct reports  
• Strategies for managing co-worker conflict  
• Tips for managing employees’ frustration with you, including types of conflict and a peer-to-peer feedback model 
• Strategies for managing conflict within teams to shift from stalemates to decision-making  

Mental Well-Being in the Workplace (1.5 Hours) (Version 1)

Conversations about mental health and well-being are essential in the workplace. Mental health has always impacted productivity and performance, but we now have the language and resources to discuss it more openly and bravely. Leaders must be prepared to understand the impact of mental well-being on their workforce, and they need to speak comfortably with employees when they are struggling. This training will equip managers with data about mental health and why this topic can be uncomfortable for leaders. We will explore the power of trust and communication to create a brave workplace. 

**This training includes much of the information covered in our L&L offering Mental Health Awareness. The audience is only for leaders. 

Attendees will learn: 

• Impact of mental health challenges on the workplace 
• Elements of the mental health continuum and signs/symptoms of mental health challenges 
• Continuum of substance use disorders 
• Facts and myths of suicide awareness and prevention 
• Potential roadblocks that prevent mental health awareness in workplaces 
• Importance of trust and communication in building brave spaces at work 
• Strategies for talking with employees about their mental health 

Mental Well-being in the Workplace (2 Hours) (Version 2)

Conversations about mental health and well-being are essential in the workplace. Mental health has always impacted productivity and performance, but we now have the language and resources to discuss it more openly and bravely. Leaders must be prepared to understand the impact of mental well-being on their workforce, and they need to speak comfortably with employees when they are struggling. This training will equip managers with data about mental health and why this topic can be uncomfortable for leaders. This training will explore the Surgeon General’s Workplace Mental Health & Well-Being Framework. We will explore the power of trust and communication to create a brave workplace. 

**The distinction between this and the 1.5-hour version

version – this 2-HOUR version provides more in-depth conversation about the Surgeon General’s Framework. 

Attendees will learn: 

• Impact of mental health challenges on the workplace 
• Elements of the mental health continuum and signs/symptoms of mental health challenges 
• Continuum of substance use disorders 
• Facts and myths of suicide awareness and prevention 
• Review of the five elements of the Workplace Mental Health & Well-Being framework 
• Potential roadblocks that prevent mental health awareness in workplaces 
• Importance of trust and communication in building brave spaces at work 
• Strategies for talking with employees about their mental health 

Navigating the Waters of Change as a Leader (2 Hours)

We can always count on change, yet workplace leaders are often unsure how to navigate change in healthy, effective ways. Anxiety, frustration and resistance are all normal reactions to change within organizations. This session will explore how leaders can provide direction and support in ways that will effectively empower their employees.  

Attendees will learn: 

• Common employee responses to change 
• Power of listening during the change process 
• Elements of Knoster’s Model of Change: vision, skills, incentives, resources and action plan 
• Strategies for supporting employees and teams with each element of Knoster’s Model 

Performance Evaluations: Shifting From Good to Great (1.5 Hours)

Performance evaluations are often loathed by managers and employees alike! Yet, the process can offer incredible feedback, accountability and professional growth opportunities. How? We’ll give you a hint: Leaders must see this as a process, not a one-time meeting. This training session will walk leaders through how to transform the appraisal process from good to great. 

 Our trainers will utilize the group’s current evaluation process and tools to customize the training session. It will include interactive discussion and scripted role-plays. 

Attendees will learn: 

• Importance of feedback and accountability in the organization 
• Strategies for setting appropriate professional goals for the evaluation  
• Elements of the performance evaluation process: Collect the data, prepare (writing and thinking) and deliver 
• Pitfalls to avoid recency bias and halo effect 
• Strategies for delivering the evaluation results to employees and navigating emotional reactions 

Slaps, Slay and Tea: Decoding Emerging Generations at Work (2 Hours)

Do you find yourself confused by younger generations at work? Are you uncertain about what motivates and drives them? Are you unclear about how to speak their language and connect? By 2025, 75% of employees in the workplace will be Millennials, and Gen Z is not far behind. Workplaces have always been challenged to meet the needs of various generations, but there are distinct differences in younger employees today. This training will cover the top generational challenges your workplace will face, provide clear opportunities so you can retain your top talent, and offer solutions to enhance your company’s success. 

Attendees will learn: 

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